A private note for people close to Listwell. Updated 8 July 2026.
What Listwell is
Getting a patient through day surgery is a coordination problem. A referral comes in, consent has to be taken, funding has to be sorted, and a surgeon, an anaesthetist and a theatre all have to line up on the same day. Today most clinics run that on spreadsheets, phone calls and email, and things fall through the gaps.
Listwell pulls the whole journey, from first enquiry to the patient being seen and the invoice settled, into one system a clinic's coordinator actually runs their day from.
What makes it different
- One tap, no login for patients — patients confirm or reschedule from a link, which cuts the phone tag and no-shows that cost clinics real money.
- A view no single clinic has — Listwell sees how specialists work across clinics, not just inside one. That coordination picture gets more valuable as more clinics come on.
- Australian-first — patient data stays in Australia, and the whole thing is designed around how NSW day surgery actually works, and the law it sits under.
Live and working Shipped
- One-tap patient confirm — patients confirm or reschedule an appointment from a link, no login, no app.
- Coordinator cockpit — every case in a live spreadsheet, a “needs attention” queue, and the money picture per case.
- Forms & consent — surgical and anaesthesia consent captured digitally and tied back to the case.
- Money tracking — invoices tied to completion, per-provider batching, and a clear billing view.
- Collections & funding gate — just shipped: charges, claims and settlements tracked, and a case flagged if funding isn’t sorted.
- Security foundations — access controls hardened across the app after an independent red-team review.
Building now In progress
- Referral & intake — capturing an enquiry from first contact, before it ever becomes a booked case.
- Structured clinical clearances — condition-specific pre-op rules (fasting, sleep-apnoea review, blood-thinner plans) with a clear split between legal requirements, clinical guidance and clinic-configurable settings. Includes substitute-decision-maker consent, for patients who can’t consent for themselves.
Next, and the road to real patients Coming
- Consultations — modelling the pre-surgery consult that flows into a surgical case.
- Availability calendar — a multi-month view of surgeon and anaesthetist availability.
- Clinic onboarding — importing a clinic’s existing schedules and data.
- Production messaging — live SMS and email to patients.
- Privacy & security readiness — the groundwork, including a formal privacy impact assessment, that has to be in place before Listwell ever touches real patient data.
How we’re building it
Listwell is built with an unusual amount of automation: a set of scheduled AI agents plan the next feature, draft the code overnight, and review it for quality and mistakes. Every change is then reviewed by a human, and a human is the one who commits it and puts it live. The robots do the legwork; a person stays in the loop on everything that ships.
Tell us what you think
You’re seeing this because your view matters to us. If something’s unclear, missing, or sparks an idea, we’d genuinely like to hear it.
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